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Posted: Wednesday, May 10, 2017 8:39 AM

Job Description:/h3:
The Account Manager is responsible to supervise the Security Officer work force for multiple sites with respect to staffing, performance, training and other operation requirements in fulfilling Prime Protective Bureaus goal a of providing exceptional security services that will meet or exceed the clients expectations.
Responsibilities:
Supervise the Security Officer work force with respect to staffing and scheduling
* Develop and maintain accurate schedules for each location
* Schedule staffing to ensure all posts are filled in a timely manner and contract requirements are met
* Train newly hired Security Officers before assignment to any regularly scheduled assignment
* Communicate with the client and the Security Officers to ensure posts are properly staffed
* Assure Security Officers meet contract qualifications and possess the abilities to perform the expected services
* Respond to and manage attendance with respect to company policy
* Respond to call outs and late arrivals to assure all post are properly covered and schedules are updated
* Ensure monthly onsite trainings are completed and critical files of employees are updated
* Manage overtime to meet parameters of the contract
* Conduct security meetings at locations and periodically hold conference calls with Security Officers
* Communicate with Dispatch regularly all changes and updates in real:time to assure accurate scheduling data
* Conduct regular inspections of the guard force to include off hour and weekend visits to clients locations
Facilitate leaves of absence
* Initiate the process with Human Resources to make first report of injury and/or facilitate any leaves of absence to include: FMLA, state leave, disability, workers compensation, other unpaid leave of absence etc.
Assist in hiring decisions
* Interview applicants and make final recommendations on hiring decisions
* Document recommendations
* Ensure applicants meet requirements of the contract and schedule
Facilitate the client relationship
* A liaison, respond to client questions, issues, complaints directly or indirectly
* Onsite inspections of locations
* Meet with and communicate with client regularly and complete client contact reports
Facilitate payroll
* Maintain accurate schedules and update schedules as needed
* Approve and certify weekly hours to Payroll
* Research, resolve and approve payroll discrepancies
* Manage overtime to meet parameters of the contract
Manage the security officer work force with respect to disciplinary actions
* Proactively identify, address and document disciplinary actions up to and including final warnings
* Make documented recommendations for employment actions including suspensions, termination, transfer etc.
* Maintain violations record keeping
* Represent the company at unemployment hearings
Uniforms
* Address uniform issues with Security Officers
* Ensure Security Officers are wearing issued ID cards, black belts and black footwear
* Ensure Security Officers are in complete uniform and represent the company and client well.
* Ensure the proper grooming of the Security Officers
Distribute and enforce policies
* Facilitate distribution and communication of policies and procedures
Qualifications:
Knowledge/Skills/Abilities Required
* Proficient in Microsoft Office
* Proficient in Excel
* Proficient use of Windows computers and tablets
Competencies
* Professional level of verbal and written communication skills
* Proven ability to communicate tactfully regardless of the circumstances at all levels
* Organized with an attention to detail
* Able to follow:up in a timely manner
* Ability to plan, organize and prioritize
* Able to develop and foster a meaningfully business relationship with customers
* Able to work independently with a high level of success and competency
Working Conditions
* Able to sit at and work on a computer for extended periods
* Able to l

Source: https://www.tiptopjob.com/jobs/66918330_job.asp?source=backpage


• Location: Manhattan

• Post ID: 102294693 manhattan
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