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Posted: Friday, September 1, 2017 6:21 AM

We are in need of Associate Support Engineer for one of our client located in Manhattan, NY please send your resumes to , feel free to contact me on 972-666-8417 Role: Associate Support EngineerLocation: Manhattan, NYDuration:6 -12 months Job Description: Associate Support EngineerOverview:As an Associate Support Engineer on the database support team, you will be part of a team of individuals tasked with keeping the database up and running smoothly. Your goal is to make sure the system is running efficiently and properly and serving the needs of the users. You will at times need to be open-minded and creative in ways to solve problems to satisfy user needs.Specific ResponsibilitiesCommunicate clearly and precisely with internal customers in written and verbal form, and maintain accurate and timely records in our case tracking systemMaintain ownership of cases until resolution, drive other teams as needed and set customer expectationsPerform problem characterization, reproduction, diagnosis, and root cause analysisWork with Services and Engineering personnel to resolve product issues or escalating as necessaryConfigure customer systems to meet requirementsAuthor Knowledge Base Articles / Technical NotesFile enhancement requests and work with product management to translate business needs to product requirementsMeet individual case management, SLA, and C-Sat goals RequirementsPostgres, MySQL a plusProven working experience with databasesFamiliar with Linux and Linux commandsHands-on experience with database standards and end user applicationsExcellent knowledge of data backup, recovery, security, integrity and SQLFamiliarity with database design, documentation and codingPrevious experience with DBA case tools (frontend/backend) and third party toolsFamiliarity with programming languages APIProblem solving skills and ability to think algorithmicallyBS degree in a computer discipline or relevant certification1-5 years of engineering experienceAbility to relocate or live in the New York City area.please send your resumes to , feel free to contact me on 972-666-8417 - provided by DiceLinux, SQL, DBA, Data backup, Recovery


• Location: Manhattan

• Post ID: 131035922 manhattan is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017