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Posted: Wednesday, July 12, 2017 12:02 PM

Position Description:

The Solutions Design Manager will support the GBS Metrics and reporting team provide transparency into the services Shared Services provides to the Commercial, Consumer, and Corporate business segments, drive operational excellence via real time analytics, support site productivity via strong data, and be a source of E2E process data with a focus on data transformation and project management related to the consolodation of various data sources.

They will be responsible for redesigning customer centric KPIs, ensuring that projects and developments are properly planned and stay on track, and building consensus with varying department stakeholder.

The individual who fills this role should be comfortable working with internal and external stakeholders of varying fields, and able to build consensus among these entities to deliver fruitful outcomes. He/she must also recognize the risk factors which directly impact the likelihood of project success, and formally and informally measure and communicate.

Primary Roles and Responsibilities
• Oversee the design and development of end to end SLAs
• Act as project manager providing successful initiation, planning, design, execution, monitoring, controlling, and closure or handover of a project
• Create and execute data quality for Data through clear data definitions, data standardization, processes, and controls in accordance with best practices
• Create and execute a robust data governance framework for current and emerging data sources
• Streamline data feeds from various sources ensuring timely and accurate information for end users
• Manage customer universe and affiliation management
• Ability to facilitate/drive internal discussions with IT partners
• Build and advocate data-fueled products that help our cross-functional partners improve outcomes
• Provide insight into leading analytic practices, and ultimately produce new and creative analytic solutions that will become part of our core deliverables.

Position Requirements:
• Knowledge of SAS, R, Qlik, Tableau, Access, Excel, Word, and/or PowerPoint
• Ability to effectively work on multiple projects simultaneously
• Strong time management skills
• Dedicated team player with willingness to work in a fast-paced collaborative team environment that has tight deadlines
• Experience with master data management, system integration, and/or data management process analysis
• Practical knowledge of data governance, data quality measurement and data stewardship processes
• 3+ years’ experience in statistical analysis and deploying the results of the analysis
• 3+ years’ experience in data collection and data mining
• 3+ years’ experience working as a project manager in a technology firm, upstream product development role, or modeling/design field;
• Strong analytical and problem solving skills;
• Excellent communication skills and able to work across all geographic time zones;
• Experience in risk management, connected devices, and/or Big Data tools/modelling a plus

About Us:

American International Group, Inc. (AIG) is a leading global insurance organization. Founded in 1919, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement products, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.

Join our Talent Network at Additional information about AIG can be found at and | YouTube: | Twitter: @AIGinsurance | LinkedIn: These references with additional information about AIG have been provided as a convenience, and the information contained on such websites is not incorporated by reference into this press release.

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• Location: Manhattan

• Post ID: 117305053 manhattan
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