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Posted: Saturday, September 2, 2017 1:17 AM

As an IT Support Intern at PKF OA?Connor Davies, individuals will get hands:on experience collaborating with our IT Department. Interns acquire skills and develop/further their knowledge by performing the duties and responsibilities listed below in an efficient and effective manner. The IT Support Intern will be responsible for assisting the IT Team with end:user support on hardware (desktops, laptops, printers, mobile devices/telephones) and software. This individual will assist IT Team members roll out new technology, inventory, documentation, troubleshoot as needed, field queries via phone, email and service desk tickets. Additionally, the IT Support Intern must be able to work in a rapidly changing environment and provide timely, high:quality and accurate work product.Responsible for providing enterprise level 1 support for end:user hardware (desktops, laptops, printers, mobile devices/telephones) and softwareIT Asset Management (Upkeep and Monthly Reporting)Computer Imaging and configuration according to enterprise standardsAssist IT Manager/Director with enterprise technical project roll outsIT Documentation and logsRespond to user requests for service and troubleshoot as needed Perform other duties/projects as assignedMust be enrolled in a related BS or MS degree from an accredited college or universityMinimum 3.0 GPA. Potential candidates should have good communication and computer skills and be team players who are motivated to work in a fast:paced environment. Interns must be customer:focused and able to multitask Experience in an IT Support capacity a plusIT experience within an accounting firm a plus.Strong verbal and written communication skills are requiredMust have the ability to handle a constantly changing flow of traffic, remain productive during slow times, be able to multitask effectively during busy times and exercise patience and professionalism during stressful situationsNeeds to be self:motivated and able to work efficiently with minimal supervision while working in a team oriented collaborative environmentMust be capable of lifting and transporting moderately heavy objects such as computers and peripheralsRequired technical skill set including: basic understanding of TCP/IP, routers, firewalls, Active Directory and printers and basic experience with Microsoft Office Suite 2013/2016


• Location: Manhattan, woodcliff lake

• Post ID: 131003057 manhattan is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017