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Posted: Wednesday, July 5, 2017 8:32 AM

Job Description:/h3:
We are seeking an Jr. Data Analysis for a long term contract position supporting a department of our Woodcliff Lake, New Jersey:based client with all aspects of data analysis. Must be on:site, remote is not an option.
This is a W2 position, unable to do C2C.
Basic job duties may include but are not limited to:
Data analysis and validation
Build spreadsheets to display data collected to support various team projects
Collect, collate and analyze results of surveys and interviews
Prepare, author, review and/or organize team documentation
Additional specific job duties include:
Create and maintain central database brand/product specific reporting and Customer complaint logs.
Prepare monthly Executive Summary reporting
Responsible for creation of reporting including formatting, formulas, layout etc.
Supervise vendor handling of all complaints and goodwill compensations
Managing final outcome and turn:around time for damage complaints, reimbursements, and customer satisfaction complaints.
Support CKL program for CA Locksmiths by providing tier 1 technical guidance, locksmith registration, and mailing, and liaising with coded parts department
Prepare ad:hoc reporting based on requests
Responsible for mobile service CSV ordering process and monthly bonus payment
calculations/mailings and awards.
Prepare daily reporting on AMG group performance going to engineering
Support field teams with complaint management.
Publish monthly newsletter
Serve as department requisitioned for creation of all purchase requests.
Maintain accruals and monitor budget positions.
Prepare monthly statements and receive on goods
Support roadside pilot programs initiative in role of assistant project manager.
Work with IT vendor, internal contacts for customer data, industry contacts, and management.
Collect customer satisfaction surveys weekly from BMW NA sources and submit to vendors
Customer handling managed through external vendor.
Liaise with regional field teams to ensure satisfactory network performance and program administration.
Breakdown data analytics provided to engineering department, production plant, product advocates, and regional upper management.


• Location: Manhattan, woodcliff lake

• Post ID: 116470088 manhattan is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017