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Posted: Tuesday, January 16, 2018 12:04 AM



Trickle Up is committed to the global goal to eradicate extreme poverty by 2030. Trickle Up's goal in the next five years is to lift more than a million people out of extreme poverty. We do so by utilizing the Graduation Approach, a carefully sequenced and time-bound livelihood strategy that combines several components (cash assistance, livelihood planning and training, savings mobilization, and coaching) to help families move out of extreme poverty and connect them to individuals and services they can continue to access. In order to maximize impact and ensure sustainability, Trickle Up has established partnerships with local organizations, global institutions, and governments that have the capacity to reach far more of the poorest than any single organization can do on their own.

Since 2013, Trickle Up has partnered with the United Nations High Commissioner for Refugees (UNHCR), a UN agency mandated with ensuring the international protection of tens of millions of refugees around the globe. Trickle Up advises UNHCR on how to reach the poorest and most vulnerable and integrate the Graduation Approach into UNHCR's livelihoods programming. Our goal is to help refugees build sustainable economic self-sufficiency, thereby increasing the resiliency of refugees over the long-term.

Position Overview:

Trickle Up is seeking a knowledge management expert to lead Trickle Up's priority objective of establishing an effective, accessible approach(es) including tools, systems, and required capacities to support Trickle Up's efforts to consolidate documentation and evidence, based upon our learning and monitoring and evaluation results. S/He will help guide the utilization of monitoring and evaluation and research findings to inform program implementation and to develop guidance for technical assistance clients and development and humanitarian communities. This assignment is through August 31, 2018, with the possibility of extension given funding availability.

Primary Responsibilities:

The Knowledge Manager will:

- Develop effective knowledge management (KM) capacity and tools to communicate to Trickle Up technical assistance staff, UNHCR and other stakeholder constituencies (including host government and other NGOs) good practice for utilizing the Graduation Approach to improve outcomes for refugees. This will involve curation of all tools currently available and in process of development and recommending tools and materials to fill identified gaps;
- Assess current knowledge management potential with existing knowledge management platform LINGOS and opportunities including contributions to and alliances with online networks and fora in order to enhance and optimize potential;
- Facilitate an organization-wide intention to consolidate currently available or developed tools and systems for Graduation Approaches in refugee and host community settings to generate learning;
- Develop and/or identify interactive and accessible mechanisms to enable Trickle Up to ensure continuous organization-wide learning and refinement of approaches to enhance impact utilizing Trickle Up's existing e-learning content and other capacity-building resources available from LINGOs platform;
- Develop a systematic onboarding mechanism or platform to ensure new personnel learn about the Graduation Approach and have ready access to the best tools and systems to support ongoing learning and program design;
- Recommend and cost out concrete next steps and actions required to maintain a vibrant, interactive and continuous system of knowledge management, sharing, utilization and application for influencing policy and evidence sharing.



- A Master's Degree with emphasis on organizational development, learning/pedagogy, and/or related areas.


- 7 years or more of experience in the field of knowledge management for organizational development, learning, and enhanced impact;
- 5 years of experience working in the INGO sector with a focus on organizational learning and development, utilizing knowledge management approaches;
- Experience working overseas with INGOs or civil society organizations;
- A minimum of three years of experience leading a knowledge management process in an organizational context.

Knowledge and skills

- Demonstrated understanding of conceptual framework for knowledge management processes with a particular emphasis on institutionalizing behaviors and systems for learning and applying knowledge gained;
- Excellent written and verbal communications; ease in communicating with and relating to people of diverse cultures and backgrounds;
- Ability to grasp and communicate agile and innovative approaches to knowledge management;
- Well-developed analytical skills;
- Experience with livelihoods and the Graduation Approach preferred;
- French or Spanish preferred.

Behavioral competencies

- Excellent interpersonal and diplomacy skills. Collaborative working style and ability to engage a wide range of stakeholders to gain input and buy-in;
- Cross-cultural sensitivity. Ability to work with a diverse group of people, with varying cultural and educational backgrounds;
- Responsible, dedicated, independent worker; results-oriented; able to make the most of limited resources while working effectively in a team context

Salary and Benefits:

We offer a competitive salary and benefits for this full-time position. The successful applicant will join a dynamic, passionate, multicultural team deeply committed to the alleviation of extreme poverty. Trickle Up promotes a collegial, high performing organizational culture in which staff communicates clearly and openly, and are reflective, innovative, and mutually accountable.

To Apply:

To be considered, click on the "Apply for this opening" button and follow the instructions to upload your cover letter and resume. Applications will be considered on a rolling basis until January 5, 2018. We are sorry we are unable to entertain phone calls related to this posting.

Trickle Up is an Equal Opportunity Employer. We value a diverse workforce and extend equal opportunity to all applicants and employees regardless of race, color, religion, sex, national origin, age, marital status, sexual orientation, veteran status, disability, or any other status protected by law. Reasonable accommodation may be made to enable people with disabilities to perform essential job functions.

• Location: Manhattan, New York

• Post ID: 148993227 manhattan is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018