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Posted: Thursday, June 8, 2017 1:44 AM

The General Research Division serves as the central research hub in the Stephen A. Schwarzman Building. The division welcomes hundreds of visitors each day, including scholars, writers, graduate and undergraduate students, general readers, tourists, and those who might simply be looking for the answer to a nagging question. The division supports the Access and Creating strategic priorities in ensuring that our researchers have access to our humanities collections in the libraryA?s many reading rooms. The LTA II position in the General Research Division (GRD) provides excellent public service at the service desks for GRD and the General Periodicals Division. The position plays an important role in supporting the technical activities for GRD. This staff member also plays a role in assisting visitors to the Stephen A. Schwarzman Building. Under the supervision of the GRD Operations Manager, the LTA II:Provides excellent public service at the service desks for the General Periodicals Division and General Research Division Supports technical activities in the General Research Division (such as checking in items, creating patron records, shelf:checks)Assists users with reserving and using public PC workstations and laptops using EnvisionwareOccasionally assists users with locating reference materials listed in the CatalogProcesses new library cards and responds to inquiries about library card registration and policiesProvides directional assistance to visitorsCoordinates and assists with programs and classes for patrons with a variety of skills and interestsPerforms community outreach to promote and increase public participation and use of library servicesPerforms related duties, including special projects, as requiredAccountability and Professionalism : Demonstrates enthusiasm for and commitment to the position and accepts responsibility for personal actions.Customer Service : Commits to meeting the expectations of internal and external customers. Listens and responds effectively to customer questions; resolves customer problems to the customerA?s satisfaction; respects all internal and external customers.Collaboration and Teamwork : Supports a positive team environment in which members participate, respect and cooperate with each other to receive desired results.Job:Specific Knowledge and Skills : Plans, prioritizes, and organizes work effectively to produce measurable results; keeps current with and effectively applies new work methods, skills and technologies to complete work.Successful completion of two years of college and successfully demonstrated experience processing library materials, or an equivalent combination of education and experience.Successfully demonstrated public service experience and good customer service skillsSuccessfully demonstrated ability to process a large quantity of work while maintaining a high degree of accuracy.Reliability and flexibility, as well as an ability to work well independentlyMust be willing to perform light physical laborLibrary settingUSD 32,068.00/Yr.USD 36,879.00/Yr.Local 1930


• Location: Manhattan

• Post ID: 109684133 manhattan is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017