search > Manhattan jobs > Manhattan customer service

Posted: Wednesday, July 12, 2017 11:38 AM

Position Description:

We have an opportunity for a Facilities Coordinator to join our Global Property Management team in our NYC office. You will primarily be responsible for ensuring client facilities, equipment, offices/rooms, and systems are maintained, cleaned, repaired, and serviced in accordance with client standards and requirements.

Specific responsibilities will include:

  • Respond to client inquires and concerns and ensure timely and quality service delivery to clients
  • Create and assign work orders to multiple technicians, subcontractors and vendors
  • Communicate work orders to technicians and assist management in resolving issues
  • Work areas will include: pantries, catering, hospitality, reception, conference and meeting rooms. Other services could include mail, archiving and multi-functional devices.
  • Provide reports on open and closed work orders and checks status with the appropriate technician or vendor
  • Maintains files on work orders, proposals, and department files
  • Create vendor files and checks accuracy on completed paperwork submitted by vendors
  • Train vendors on work order and billing procedures. Process invoices and ensures proper cost center coding.
  • Assist with the inspections on the facility campus
  • Use PC and/or PDA for work order system, email, ESS and training

  • Assist with process and procedure training
  • Other duties may be assigned

Position Requirements:

  • 3+ years experience working within the facilities / property / building managementy industry

  • Demonstrated leadership and interpersonal skills

  • Outstanding written and oral communication skills

  • Strategic thinker with strong customer service skills

  • Highly organized and skilled with time management

About Us:

American International Group, Inc. (AIG) is a leading global insurance organization. Founded in 1919, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement products, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.

Join our Talent Network at Additional information about AIG can be found at and | YouTube: | Twitter: @AIGinsurance | LinkedIn: These references with additional information about AIG have been provided as a convenience, and the information contained on such websites is not incorporated by reference into this press release.

Notice Text:

Click here for more info:

• Location: Manhattan

• Post ID: 117305103 manhattan
My Account | Buy Credits | Help | Privacy | Terms | Safety is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017