What you’ll be doing...
What you’ll be doing...
The Verizon Fios Digital team is undergoing a major transformation, paving the way towards an industry leading customer centric strategy focused on rapidly evolving our business for a digital-first future. We are seeking strategic thinkers, thought leaders, and highly motivated risk takers who are not afraid to innovate around our customer’s needs, drive business objectives and maximize technology capabilities towards re-defining the path of a Fortune 15 company in the digital age. Our organization is uniquely positioned to impact the end to end customer journey, and we are looking for candidates who are laser focused on disrupting the status quo and delivering seamless, meaningful experiences to millions of consumers to evolve our business.
About this role
This role will work across the broader digital team to design and articulate the broader digital engagement team’s strategy and build the future vision of digital engagement at Verizon Fios. This role will take ownership of all strategy materials and create presentations to effectively communicate strategy to align to the audience. This role will research best practices in digital engagement and identify gaps in Verizon’s experience and actionable recommendations. This role will interact with business planning and ops team to facilitate broader digital needs and create executive materials.
Work with director and senior manager to create digital engagement team’s strategy. This includes developing new ideas for the 5 year strategic vision.
Create all digital engagement strategic presentations. Modify/create materials to properly align to the audience.
Research best practices for digital engagement and perform competitive analysis to identify gaps in Verizon’s experience.
Work with design team to create mockups for potential solutions for identified gaps.
Research and present latest digital trends with suggestions on how to incorporate into Verizon’s solutions.
Develop process to understand digital engagement roadmap and work with senior managers to identify key projects to communicate group’s highlights and key launches.
Partner with Analytics team to communicate engagement KPIs, value of digital behavior and opportunities.
Work with senior managers to ensure adoption of team’s strategy.
Manage team facilitation by maintaining team governance for Operation Reviews, Staff meetings, and other key meetings.
What we’re looking for...
You'll need to have:
Bachelor's degree or four or more years of work experience.
Four or more years of relevant work experience.
Digital Strategy experience.
Even better if you have:
- A degree.
- Advanced PowerPoint skills.
Results oriented, strong sense of urgency, proactive and flexible.
Ability to work under pressure on multiple projects simultaneously while meeting deadlines.
Work collaboratively and cross-functionally as part of a team as well as an independently.
Strategic and analytical thinker who can collect and analyze data to make appropriate process/business decisions/recommendations.
Self-starter that learns and adapts quickly to new systems and processes.
Proven creative problem solver with ability to work effectively in a hyper-changing environment.
- Advanced Google Slides skills.
Experience with journey mapping tools.
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Click here for more info: http://www.verizon.com/about/work/jobs/2378831-digital-engagement-strategy-specialist
• Post ID: 158594452 manhattan