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Posted: Friday, August 4, 2017 9:23 PM

Salesforce : Team Lead/Senior Business Analyst (SBA) is responsible for the research, analysis, design, architectural approach and documentation of solutions and resolutions to work request from the various business units utilizing the Salesforce Platform. As part of Information Technology, the individual will converse regularly with managers of various business units, subject matter experts, and where applicable vendors to document business requirements and develop functional specifications. This role requires a high level of contribution to strategic projects, providing subject matter expertise across a broad spectrum of mission critical applications. Often asked to drive or participate in major design and architectural decisions. This individual will be asked to manage all Salesforce projects, reporting to the relevant Portfolio Manager/Demand Manager, as well as participate in projects as a subject matter expert. Job DescriptionDeliver subject matter expertise for Salesforce solutionsDesign technical solutions for Salesforce ApplicationsTeam lead of the Salesforce technical teamLeverage holistic understanding of business and system process flows, performs as a subject matter expert on major strategic projectsContribute at a high level in various teams and committees to make strategic design and architectural decision for the Salesforce PlatformResearch, understand, and document business requirements and industry trendsPerform the critical thought necessary to model solutions that meet the stated functional requirementsCreate functional specifications and presenting proposed solutions to senior managementManage the creation of test plans, deployment plans, and user documentationParticipate within large project teams as well as drive projects/initiativesDocument current state and future state business process work flowsInterface with Manage Maintenance team to assist with the scheduling and prioritization of development and support effortsInterface and coordinate with Infrastructure team to assist with the scheduling and prioritization of work requests and project related tasks.Develop strong functional product knowledge of applications utilized by various business unitsParticipate in the support and maintenance of applicationsAssist with the managing of relationships with third:party vendors in terms application support, in coordination with Portfolio Manager/Demand ManagerCommunicate project status to Portfolio Manager and senior managementConform to IT Risk Management policies and procedures and provide appropriate deliverables within scheduled deadlinesAssist with application support in coordination with business analysis and managed maintenance teamProvide functional support for applications leveraging knowledge of appropriate business domainMinimum QualificationsStrong functional knowledge of Salesforce Platform with a detail understanding of the technical archecture, Salesforce structure and Salesforce AdministrationOver 5 years experience implementing and supporting Salesforce applications including CRM, Forms, workflow applications and communitiesOver 5 years experience commercal banking solutions utilizing Salesforce for prehensive knowledge of business process flows, and banking best practicesAbility to effectively drive the design and delivery of solutions, as well as participate and collaborate within stategic committeesIn:depth knowledge of PMI and Software Development Life:Cycle (SDLC) methodologiesAbility to manage risk register and mitigation plansAbility to develop and manage project plansClear understanding of project cost management and business analysis approachesBS degree in Information Technology, Engeineering, Economics, Accounting, Finance or business related fieldWorking knowledge of business activity and processes of the area supported by teamProfeciency with Visio, MS Outlook, MS Project, MS PowerPoint, MS ExcelExperience with documenting process flowsExcellent analytical capabilitiesExcellent ver


• Location: Manhattan

• Post ID: 124530288 manhattan is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017