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Posted: Thursday, February 8, 2018 4:32 AM

Patient Services Representative
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**job details:**
+ location:New York, NY
+ salary:$18 per hour
+ date posted:Thursday, February 8, 2018
+ job type:Temp to Perm
+ reference:S_612923
+ questions:...@randstadusa.com212-###-####
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Randstad is currently recruiting for an Bilingual Patient Services Representative for a Temp to Hire role in Manhattan.
The ideal candidate would have 1-2 years of medical industry experience in a call center and be bilingual in Spanish. This candidate would be reliable, punctual, and be a fast learner. A strong candidate would have excellent communication skills, both written and verbal and a strong understanding of medical terminology. This candidate would have previous experience in customer service.
Working hours: M-F
Job Duties:
- Answering phone calls in the Phone Unit which include scheduling, rescheduling, and cancellations.
- Acknowledge patient's arrival in a timely and pleasant manner.
- Distributes and updates HIPAA paperwork each visit and obtain proper signature through EMR.
- Collects co-pays.
- Informs patients of outstanding balances and requests payment.
- Assists in answering office telephones, takes accurate messages, schedules appointments, or any other patient request.
- If precertification is required for the office procedure or radiology procedure ensures the pre-certification is obtained.
- Balances all monies collected against the office/procedure visit.
- Coordinates patient flow with clinical staff.
- Schedules follow up appointments.
- Becomes knowledgeable about satellite offices.
Job Requirements:
- High school diploma or general education degree (GED) are required.
- Previous medical call center experience is required
- Bilingual in Spanish.
- Must have experience within a medical office
- Candidate must have excellent customer service skills.
- Must be organized and have a high attention to detail
- Must be a fast learner and comfortable in a fast paced environment
We hope you're excited about this opportunity. To take the next step, please apply today or send your resume to!
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
Associated topics: associate, call center, call center representative, customer care specialist, customer service, customer service specialist, platform support, service, technical support, tsr


• Location: Manhattan

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