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Posted: Sunday, February 4, 2018 5:47 AM

Consumer and Commercial Banking (CCBD)
Consumer and Commercial Banking brings innovative solutions to traditional banking activities. We are a global team of lenders, investors, risk managers, skilled marketers, web experts and banking specialists. We provide a suite of solutions to help our customers meet their personal financial goals. We make direct investments in, and risk manage, a portfolio of corporate loans and securities. And we help transform distressed communities through investments and loans of private capital.
Digital Finance Description
Digital Finance, a subdivision of CCBD, is composed of the firm s digitally-led consumer businesses which include the global online consumer deposits business and the US online consumer lending business, the firm s first-ever direct-to-consumer platform built from the ground up. Digital Finance combines the strength and heritage of a 147-year-old financial institution with the agility and entrepreneurial spirit of a tech start-up. This unique dynamic allows us to help our customers achieve financial progress through customizable solutions that are grounded in value, transparency and simplicity.
We are seeking an experienced fraud strategy and analysis executive to design, deliver, and manage our fraud prevention and detection strategies within the Consumer Digital Finance team. Candidates must have direct experience in the day to day analysis, design, and delivery of all aspects of fraud prevention and detection strategies in consumer facing digital businesses. Ideal candidates will have extensive experience in fraud prevention technologies, integration with financial crime teams, and oversight of fraud operations in consumer lending businesses. In this role, the candidate will be required to conduct periodic fraud risk assessments, develop and enhance fraud policy, conduct ongoing fraud analysis, design fraud strategies, select fraud vendors, and ensure fraud losses are maintained within the risk appetite of the business. Expertise in delivery of analytically driven customer experience improvement programs (CSAT, NPS) while mitigating fraud losses is required for success.
+ Relevant industry expertise in a portfolio of large scale accounts
+ 10+ years experience with direct management of fraud prevention strategies and supporting technology solutions
+ Broad based knowledge of all aspects of consumer fraud prevention as well as applicable regulatory requirements
+ Ability to communicate effectively with senior leadership as well as junior contact center agents
+ Ability to establish and maintain a culture of risk management and compliance while delivering a world class customer experience
+ Experience in delivery of digital self-servicing tools that prevent excessive contact center calls and proactively resolve customer servicing issues
The Goldman Sachs Group, Inc. is a leading global investment banking, securities and investment management firm that provides a wide range of financial services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. Founded in 1869, the firm is headquartered in New York and maintains offices in all major financial centers around the world. The Goldman Sachs Group, Inc., 2018. All rights reserved Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Vet.
Job ID2017-40697
Schedule TypeFull Time
LevelVice President/Executive Director
Function(s)Consumer Banking
DivisionConsumer and Commercial Banking Division
Business UnitDigital Finance - NY
Employment TypeEmployee
Associated topics: attorney, court, criminal law, divorce, lawyer, law firm, law office, legal office, litigate, litigation attorney


• Location: Manhattan

• Post ID: 158166242 manhattan is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018