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Posted: Sunday, March 12, 2017 6:58 PM

Requisition ID: 120864Work Area: Customer Service and SupportExpected Travel: 0 - 70%Career Status: ProfessionalEmployment Type: Regular Full Time COMPANY DESCRIPTION As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably. PURPOSE AND OBJECTIVES The S/4HANA Cloud Consultant will act as trusted partner to our customers on their journey to the cloud, from scoping and planning of the initial deployment to continuous value engineering. The Consultant role requires deep understanding of the cloud business model, the ERP processes across functional borders, as well as a service-oriented attitude with the aim to achieve customer delight. The Consultant role will be at the core of our customers and of SAPs success and is primarily a strategic relationship function, accountable for the overall services and support engagement and successful delivery of DBS services. KEY RESPONSIBILITIES AND TASKS OverallLive and breath the cloud business model and the subsequent implications in regards to the implementation & post-implementation service businessEnsure customer success, satisfaction, and referenceability for S/4HANA Cloud customersArticulate the S/4HANA Cloud business capabilities and value, differentiate S/4HANA Cloud and On-Premise solutionsDefine methodology, tools and processes to ensure successful customer adoptionDeliver agile services in a fast changing environmentSupport the industrialization of the implementation processUnderstand and practice value-based “fit to standard” delivery approachPosition and Deliver transition roadmaps between on-prem and Cloud solutionsDrive the adoption of the value based innovation roadmap and guide the customer in their journey Operational Management‘Customer for life’ should be the north star in any customer related activitiesChange management skills to manage and actively drive expectations during the customer lifecycleResponsible for high quality delivery in all assigned S/4HANA Cloud customersEnsure in time & quality delivery, revenue consumption and profitability managementDrive the Digital Business Service strategy for S/4HANA Cloud Cooperation and CoordinationEnsure close cooperation with all product and solution related teams in SAP –Solution management, Product group, Development and OperationsAutonomy and collaboration up to C-level both internally and externally Product ExpertiseHolistic overview of the SAP product and service portfolio (S/4HANA, SAP ECC, Business Suite, or R/3)Strong knowledge of ERP Architecture and IntegrationExperience in Cloud solutions (Roadmaps, Security, Integration)Extensibility with SAP HANA Cloud Platform (APIs, OData, RESTFUL)Focus and experience in one or more of the following key areas:S/4HANA FinanceP2P, O2CProfessional ServicesManufacturing EDUCATION AND COMPETENCIES / SKILLSDelivery experience in agile methodology (e.g. SAP Activate)Experience in Change and Value Management and RealizationConsulting delivery skills (hands-on & project management)Adaptability and flexibility to manage deadline pressure, ambiguity and change.Profound knowledge of the SAP Digital Business Services area as well as internal SAP processesCross industry experienceStrong writing, mentoring, decision making, communication, and meeting facilitation skills; ability to utilize a combination of formal authority and persuasion skill sets.Exceptional leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior executive management, clients, peers and team members. Professional Experience6+ years of professional experience; demonstrated knowledge / expertise of at least one industry / solution segment4+ years of ERP and related experience with 3 years of SAP product delivery experience4+ years customer facing experience of which a minimum of 2 years was in a consulting capacity SAP'S DIVERSITY COMMITMENT To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company. SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.Additional Locations: Virtual - USA.

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