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Posted: Sunday, February 4, 2018 5:29 AM

Our Product Advisors, also known as talented story-tellers, passionate evangelists and Microsoft-brand ambassadors, are the face of Microsoft. Through providing world-class customer service, our Product Advisors help our customers to see what is possible with technology, ultimately empowering them to achieve more.
This Job is eligible for the following work arrangements: - <20>
Come as you are! Do what you love!
Microsoft Store is the public face of Microsoft, where every individual, community and business can directly experience all that's possible with Microsoft, and we re looking for the best and brightest talent to tell our story. Are you interested in a career where you can inspire customers and make an impact while building lifelong skills? If so, we re the place for you! Help connect customers with their passions to achieve more, through our physical and digital retail properties. Microsoft Store includes jobs in physical retail locations, digital property teams and corporate locations.
We provide:
A work environment that is diverse, inclusive, and welcoming of all
Training that will make you feel empowered to do your best work even if you aren t a tech expert
Career opportunities for all our employees
Fantastic, comprehensive and competitive benefits for full-time and part-time employees
Gratitude & recognition for our awesome employees
Belief that at Microsoft #WeWinAsATeam
Key Responsibilities
Customer Obsession
Help customers discover, buy, use, and love Microsoft technology solutions and services that meets and exceeds their individual expectations
Illuminate product offerings and cross platform ecosystem integration through in-store experiences and learning engagements that build on increased utilization with devices customers own and love
Effectively respond to changing in-store environment, circumstances, and situations through customer engagements
Have a level of intuitiveness to thrive in a dynamic and fast paced retail environment
Drive for Results
Tenaciously pursues positive outcomes by using effective approaches to solve problems
Takes responsibility in delivering on commitments and seeks positive results that benefit customers, both externally and internally
Influencing for Impact
Continuously maintain product knowledge by learning through others along with self-educating, showcasing product and service offerings building on our #WeWinAsATeam culture
Possesses the ability to persuade positive business outcomes through in-store interactions with customers and team mates
Feel empowered to engage with peers, store leaders, corporate and field team members in the development of innovative ways to make a larger impact in our customers lives
Combines resources and joins efforts with teammates to achieve store and company goals
Required Qualifications
1+ year s retail sales or customer service experience
Valid authorization to work in the U.S. is required; no visa sponsorship is available for this position.
Preferred Qualifications
Experience in selling consumer electronics or technology solutions
Proven success in metrics-driven, consultative sales environment
Previous technology/product/software teaching or training experience
Microsoft certifications OR experience/education in technology/IT
This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
Associated topics: cajero, client service, customer, customer service representative, deliver, retail associate, retail customer service, sales associate, shop, store associate


• Location: Manhattan

• Post ID: 158166707 manhattan is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018