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Posted: Wednesday, February 7, 2018 10:41 PM

Overview First Republic is an ultra-high-touch bank that provides extraordinary client service. We believe that one-on-one interactions build lasting relationships. We move quickly to serve our clients needs so that their financial transactions are handled with ease and efficiency. Client trust and security are paramount in our line of business. Ultimately, our goal is unsurpassed client satisfaction which will lead to personal referrals our number one source of new business. We recognize that our competitive advantage starts with our people and our culture. At First Republic, we work hard and move quickly as a very coordinated team. If you are looking for an opportunity to grow and contribute in a fun, fast-paced environment, First Republic is the place for you. We have exceptional people focused on providing extraordinary service. First Republic Private Wealth Management delivers customized wealth management advice and solutions to a wide range of clients, including individuals, families, and non-profit organizations. Our mission is to listen and understand the needs of our clients, provide diverse \"best of breed\" alternatives, and deliver an unparalleled level of service. The Online Brokerage team provides client service and administrative support to our brokerage clients who have an online account and handle their investments in a self-directed manner. The Non-Profit Brokerage Specialist will primarily assist with the daily administrative & onboarding duties of the brokerage needs of Non-Profit banking clients of First Republic. The responsibilities include brokerage client relationship, handling stock donation processing, and account maintenance responsibilities. The candidate will liaise with internal departments such as the FRSC Trading desk, PWM Operations, FRB employees, FRB Relationship Managers as well as external clients. Responsibilities Assisting Bank wide counterparts with Business development Point person for non-profit clientele: Inquiries from business bankers, wealth advisors and portfolio managers regarding new opportunities for non-profit brokerage clients
Warm leads provided by internal referral sources closing those leads to result in new account openings
Meeting with clients in person and over the phone to discuss the platform and its capabilities
Providing WebEx demonstrations of the platform and its functionalities (if/when needed)
Maintain and improve marketing material and presentations on the brokerage platform (internal & external) as it relates to non-profit business Trading for Non-Profit clientele Responsible for full-service trade execution (equities, preferred stock and fixed income products) with client via inbound or outbound phone calls (when donation is received) primarily associated with stock donations received by the non-profit client
Trading related inquires Fielding all client inquiries including product and investment related questions as well as website questions regarding trading and/or the platform in general
Providing guidance to non-profit brokerage clients on the various products traded including quotes and factual information on securities Client Onboarding - Responsible for Onboarding all non-profit brokerage relationships Communicating with client on all documents required, sending out proper documents, receiving back documents, vetting documents for accuracy & completion
Following up with client for missing documentation and assisting with document completion
Perform KYC (know your client) procedures on non-profit brokerage client and submit for account opening Client service - Center point of contact for all client service related issues for the platform Website training / questions (guiding clients on how to use website)
General account maintenance updates (address, email, contact, employment)
DTC Stock Transfer updates Monitoring for donations and providing updates to non-profit brokerage clients
Money Movement requests (ACH, Wires, Journals, Banklinks,) Client verification (calling back clients to verify identity) Client Onboarding - Responsible for Onboarding all Online Brokerage Clients with collateral loans Working directly with Securities Loan team to insure Onboarding is seamless for client
Communicating with client on all documents required, sending out proper documents, receiving back documents, vetting documents for accuracy & completion
Following up with client for missing documentation and assisting with document completion
Perform KYC (know your client) procedures on Online Brokerage/Securities Loan clients and submit for account opening Client service - Center point of contact for all client service related issues for Securities Loan clients within the Online Brokerage Platform Handle all collateral withdrawal request approvals by requesting approval from Securities Loan Approvals Client Onboarding - Responsible for onboarding all Online Brokerage accounts Communicating with client on all documents required, sending out proper documents, receiving back documents, vetting documents for accuracy & completion
Following up with client for missing documentation and assisting with document completion
Perform KYC (know your client) procedures on non-profit brokerage client and submit for account openin Client service - Center point of contact for all client service related issues for the platform Rollover questions (401K to IRAs)
Year-end 1099 questions and general tax related issues
Website training / questions (guiding clients on how to use website)
General account maintenance updates (address, email, contact, employment)
DTC Stock Transfer requests (Donation requests, ACAT transfers, DRS-transfers)
Money Movement requests (ACH, Wires, Journals, Banklinks, IRA Distributions)
Client verification (calling back clients to verify identity)
Desk-assisted securities trading (equities, mutual funds, options & Fixed incom Miscellaneous project involvement Assist as needed with project coordination or task implementation Business Continuity Plan (BCP) support Assist BCP representatives in daily support in back up capacity Critical features of this job are described under the items above. They may be subject to change at any time due to reasonable accommodation or other reasons. This job description reflects managements assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time. Qualifications 2 to 5 years of financial services experiences at a premier brokerage firm, experience with Non-profits, collateral loans and client service a plus. 2 years of experience dealing directly with investment trade operations and trading, including equities and fixed income
Bachelor's degree in Business or a related field Series 7, and 63 licenses preferred
Proven history of providing extraordinary client service
Ability to further the First Republic Bank culture and values
Team player with positive energy Task driven self-starter
Good organizational and time management skills
Handles challenges head on with little guidance
Ability to work under pressure in a fast-paced environment
Ability to deliver assignments and projects on schedule
Excellent verbal and written communication skills
Securities Trading experience. Experience with Pershing and NetX 360 preferable
Associated topics: community support, consultant, customer service, minister, pastor, priest, project, representative, resource specialist, staff

Source: http://www.jobs2careers.com/click.php?id=4902858668.96


• Location: Manhattan

• Post ID: 158804972 manhattan
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