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Posted: Tuesday, March 7, 2017 3:16 AM


The Communications Product Manager will be responsible for generating innovative product concepts featuring rich experiences that allow our customers connect and communicate through our VOLTE platform. You’ll become the internal voice and evangelist for our communications product(s) (such as WiFi Calling, Video Calling, etc), defining a long-term product vision and near-term execution plan.

What you’ll do:

  • Develop the product vision and strategy for new features and product concepts derived from customer needs, market opportunities, and technology trends.
  • Understand the competitive communications landscape (both carrier and OTT) and develop a POV on the future of the industry and what it means for your Verizon/your product.
  • Define a robust customer experience through appropriate documentation, and drive the product roadmap to meet the defined vision.
  • Manage prioritization and trade-offs among customer experience, performance, and operational support.
  • Negotiate development support to arrive at a feasible solution that will fit within the defined schedule.
  • Collaborate and partner with cross-functional teams such as engineering, design, finance, user experience, go-to-market, and legal to ensure a smooth product development process
  • Manage multiple assignments and align them with the business priorities and deadlines
  • Develop and maintain partnerships with external businesses.
  • Be accountable for launch, marketing and channel plans that effectively leverage appropriate assets or partner relationships towards maximizing product success.
  • Collect and analyze product results data to measure overall success and engagement, track feature adoption, identify user behavior and then feed this knowledge back into product design and requirements.
  • Partner with other product managers and peers to understand opportunities for collaboration across product lines and innovative bundle or combination offers to customers.


A Must Have:

  • A BA/BS degree (Business or Marketing concentration) or equivalent work experience
  • Relevant experience as a Product Manager in tech space.
  • Experience in developing, launching and maintaining consumer products or services

Ideally you will have:

  • Experience working on or managing a messaging product (on the software development side)
  • Working knowledge of and familiarity with messaging apps, the overall OTT messaging landscape, chatbots, and messaging platforms.
  • Good understanding of product design/UX and human-centered design thinking.
  • Experience and expertise developing high-level product strategy - own your product(s) end to end, including developing product strategy and commercial business models, deep collaboration with our technical partners to manage ongoing product development, as well as the development and execution of effective go-to-market strategies and marketing plans
  • Demonstrated ability to gather and translate market trends and feedback into successful product initiatives and revenue growth.
  • History being responsible for the business results of the implemented product and marketing strategies
  • Excellent verbal and written communication skills.
  • Excellent analytic problem-solving and critical-thinking skills with a pragmatic approach to process improvement.
  • Exceptional organizational and analytical skills.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

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• Location: Manhattan

• Post ID: 94609333 manhattan
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